The cabin crew is the airline personnel assigned to work in the passenger section of an airplane and are sometimes called flight attendants. The job prospects for this career will continue at a steady pace into 2020 according to the 2012-13 edition of the Occupational Outlook Handbook by the Bureau of Labor Statistics of the United States Department of Labor.
The bureau also indicates that the average, yearly income for flight attendants was $37,740 circa May 2010.
What is a Cabin Crew?
- Attend the preflight meetings.
- Guarantee sufficient refreshments and emergency equipment are
available for the flight.
- Present the use of emergency equipment to the passengers.
- Make sure the passengers’ seatbelts are secure on take-off.
- Make certain the aisles are clear.
- Handout, or sell refreshments.
- Handle passengers’ requests and needs.
- Provide comfort to passengers during bumpy flights.
- Supply first-aid treatment to passengers in case of an emergency.
- Manage passengers during an emergency crisis.
The Cabin Crew Work Shift Expectations
Aside from the major cabin crew duties enlisted above, each member of the airline staff is known to have varied work shifts. They are also expected to be on duty even on weekends and holidays. In fact, there will be working periods when a cabin crew will spend 2 to 3 nights each week away from home to report for duty.
The Cabin Crew Compensation Package
The majority of cabin crew members belong to a union. And seniority determines how much a flight attendant earns each year. However, the compensation package generally includes:
- Better than average pay.
- Medical and dental coverage.
- Vacation time, sick days, and retirement benefits.
- Airfare discounts.
- Pay incentives for working other shifts.
Consequently, some airlines pay more than others based on the union’s negotiated labor contract. Therefore, it is important to find out the names of the top-paying airlines since the hourly pay will stay in effect until the expiration of the labor contract.
Cabin crew applicants should meet the following requirements:
- Be at least eighteen-years-old.
- Be a United States citizen, or have registered alien status with a legal
right to work in the United States.
- Hold a high school degree or General Equivalency Degree.
- Possess a social security card.
- Have a United States passport.
- Demonstrate the ability to speak and read English with ease.
- Have customer service experience.
- A weight mass in proportion to height.
- Have 20/20 vision, or 20/30 vision with the aid of corrective eyewear.
- Reflect an overall neat appearance.
Some airlines do not have a standard height requirement while others do. Therefore, check with the airlines that you’re interested in regarding this issue.
What’s more, the airline industry has a preference for cabin crew or flight attendant candidates with associate and bachelor degrees. Also, fluency in a second language is a plus but it is not required.
The Cabin Crew Hiring Process
Most of the times, the cabin crew hiring process goes this way:
- An applicant must attend an open house interview.
- The applicant must pass the test given at the job fair.
- If the applicant passes the test, they’re eligible for a second interview.
- If the applicant passes the second interview and testing, then they qualify
to participate in the airline’s flight attendant training program.
The prospective cabin crew member will train at the airline’s training center, and must pass the airline’s training tests with scores of ninety percent or better for employment. The length of the training period depends on the type of airplane the attendant will work on. Also, certification by the Federal Aviation Administration is another requirement.
Additionally, the cabin crew or flight attendant applicant must submit to a physical examination, a drug test for illegal drugs and a 10-year background check.
A cabin crew career is gratifying as well as rewarding. Therefore, if you’re an extrovert, if like to interact with the public, you can maintain self-control under stressful conditions and you are able to respond valiantly in times of crises, then this is the right profession for you.